Con-way Web Site Privacy Policy

We’ve created this privacy policy to show our commitment to and our concern for your privacy. This policy applies to the collection, use, and disclosure of information that may be collected from users of this site. By using this site you affirmatively consent to the provisions herein.

Information Collected About You and How it May be Used

When you visit our site, we may collect certain non-personally identifiable information, such as the type of browser you use (e.g., Safari, Internet Explorer, Firefox), the type of operating system you use (e.g., Windows 2000, Mac OS), and the domain name of your internet service provider (e.g., America Online, Earthlink). We may also use your IP address to help diagnose problems with our server, to administer our web site, and to gather data about repeat users, and broad demographic information. When users sign up for updates or request information about our services, we collect certain contact information, such as user email address.  In addition, when users choose to purchase our services, we collect shipping, billing and payment information.  Some of the extra services we offer, such as the Web-based tools we offer to our business customers (e.g., tracking, rate quotes, e-bill of lading, and other e-business interface services), require users to complete a registration form. This registration form requests certain contact information, such as:

  • Name
  • Job title
  • Company name
  • Company address
  • Work phone number
  • Email address
  • Business location information

We occasionally use online surveys. Our online survey asks visitors for contact information (such as their email addresses). The visitor’s contact information may be used for contact when necessary. We also periodically send informational and promotional updates to our registered users regarding Con-way services, and by using this site you consent to receive such email.

We may use the services of agents or contractors to assist us in providing our services to you. Such third parties who have access to personally identifiable information are required to protect such information in a manner that is consistent with this privacy policy by, for example, not using the information for any purpose other than to carry out the services they are performing for us.

Online Surveys/Information Updates

We occasionally use online surveys.Our online surveys ask visitors for contact information (such as their email addresses) and information about use of and interest in our services. A visitor’s contact information may be used to contact them when necessary. We also periodically send informational and promotional updates to our registered users regarding Con-way services.

Information Sharing

Registered users may elect to allow Con-way to, share personally identifiable information with unrelated third parties (e.g., marketers) to enable them to provide opportunities to learn of services in which they may be interested. Please see the "Your Choices" section below for more information on how you can express your preferences regarding our sharing of information.

We may also disclose personally identifiable information in the following instances:

Legal Action: We may disclose information about our users, including personally identifiable information, when legally required to do so, at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our website or applicable laws, or to protect against misuse or unauthorized use of our website. We may disclose user information whenever we believe disclosure is necessary to limit our legal liability, to protect or defend our rights or property, or protect the safety, rights, or property of our users.

Corporate Change: We may transfer rights to, or otherwise disclose user information, including personally identifiable information, in the event Con-way becomes party to a completed corporate merger, consolidation, asset sale, or other corporate change or combination of assets involving us.In addition, we may disclose anonymous, aggregated user statistics to third parties for a variety of purposes (e.g., how many individuals visited certain areas of our website, how many men or women receive our newsletter, other demographic data about users of our products or services).

Your Choices

With your consent, as provided in the user registration process, we may use the personally identifiable information we collect from you to offer you services that may be of interest to you.If you would like to opt out of future promotional materials from us, you may indicate this preference by following the "unsubscribe" instructions at the end of any email communications or by logging into your account and changing your preferences accordingly. Please note that if you opt out of promotional messages, we will still continue to send you important account-related information.

As also noted above, with your consent we may, from time to time, share personally identifiable information with companies directly hired by Con-way for specific Con-way-related purposes whose practices are not covered by this privacy notice (e.g., other marketers). To request that we not share your information for such marketing purposes, you may log into your profile and change your account preferences accordingly or email us at info@con-way.com.

Cookies

To ease your use of our site, many of our web pages use the common practice of using "cookies." Cookies are text files placed in your computer's browser to store your preferences. We may use cookies to understand site usage and to improve the content and offerings on our site. We also may use cookies to offer you products, programs, or services. Enabling cookies on your browser is not required to use our site but will assist you with using its various functions and tools, such as recognizing your name or password when you return to the site.

Review/Update

Users may review and/or update information they have previously provided us via our website by emailing us at info@con-way.com or using our change form, found under the "Update Profile" tab in the Registration menu on the main page of the website.

Links to Other Sites

Our site may contain links to other sites whose information practices may be different from ours.You should consult the privacy notices found on any site you visit through a link on our website, as we do not control information that is submitted to, or collected by, third parties.

Contacting the Web Site

If you have any questions about this privacy policy, the practices of this site, or your dealings with this web site, please contact:

Con-way Internet Team
P.O. Box 6370
Portland, OR
97228

International Visitors

Information we collect will be transferred to and processed in the United States, where our central database is operated.Though U.S. privacy laws may not be as comprehensive as similar laws found in the European Union and elsewhere, please be assured that we take reasonable steps to ensure your privacy is protected. By providing us with your personally identifiable information, you consent to its use in accordance with this privacy policy, including the transfer of your personally identifiable information to our computer systems in the United States.

Updates

From time to time, we may update this privacy policy. We will notify you of material changes to our privacy policy by placing a notice on our web site. Please check this policy periodically to learn what information we collect, how we use it, and with whom we share it.

 
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