Culture & Values

During 1998, Con-way proactively sought benchmarking opportunities with other world-class organizations. As a result, the leadership of the organization realized an enhanced awareness of opportunities for improvement in various areas involving customer satisfaction and employee loyalty.

Con-way recognizes the benefits of establishing a vision and mission for their organization. It is not unusual to see the corporate mission statement handsomely framed and displayed in the lobby or printed on Con-way Star Cards for employees to reference and use. However, Con-way believes in taking these tangible representations and extending its efforts throughout the enterprise to truly embrace the spirit of the mission and actively engage all employees in fulfilling it through daily support and recognition.

One Company - One Culture is a powerful and worthwhile dream. This plan and the efforts of those who manage and support Con-way’s vision will make the dream a reality and keep it alive.

• Leveraging the Past: This enterprise has been in existence for nearly eight decades. Our past — our history of innovation, professionalism, and excellence, is something we are very proud of and should take advantage of.

• Capitalizing on Strength: This organization has proven strength in many areas — most especially, our strength is found in our people. We must capitalize on that strength every day.

• Shaping the Future: It is the responsibility of the present leaders of this organization to begin to shape the future today by putting in place a foundation of values upon which we will build our success.

Leading the Way: Con-way is the undisputed industry leader in innovative, differentiated services. Our objective and destiny is to maintain that leadership position through leadership cycles and economic cycles.

Because we support and practice these values each and every day, we believe our employees represent our greatest competitive advantage. Hiring only the best talent at every level has become a Con-way operational imperative.

The following outlines our corporate mission statement and core values. We invite you to read on and learn more about what it means to work for a values-based company.

Vision Statement

At Con-way, our employees are our greatest competitive advantage. By focusing on our values, we will realize the vision of making Con-way our customers’ greatest competitive advantage in global supply chain services.

Mission Statement

Guided by our core values, we deliver quality services and innovative solutions to our partners everywhere. We transform vision into reality.

Core Values

Collaboration 

• Promote teamwork to leverage the collective strengths of employees
• Engage in constructive dialogue and practice active listening
• Foster an environment of cooperation and esprit de corps
• Promote communication across the enterprise
• Build partnerships to achieve enterprise objectives

Integrity

• Demonstrate respect in all interactions
• Foster an environment of trust
• Conduct ourselves in an ethical manner
• Accept responsibility and hold ourselves and others accountable
• Keep communication open, honest and risk-free

Commitment

• Persevere to achieve goals
• Demonstrate reliability
• Achieve objectives through innovative use of resources
• Provide and participate in personal and professional development
• Walk the talk — live the core values

Excellence

• Deliver highest-value services and solutions
• Strive for continuous improvement
• Contribute to a culture in which performance excellence is expected and acknowledged
• Empower and inspire each other to maximize our contribution