About Con-way Freight

Con-way Freight delivers service you can trust through a network optimized for best-in-class performance. With 25 years of LTL experience and more than 365 operating locations, we bring you confidence and peace of mind from our exception-free delivery, on-time service performance and faster transit times. When you choose Con-way Freight for your LTL shipping, your freight will be there — where and when you need it.

With Con-way Freight you can count on:

• Improved exception-free delivery due to less handling
• Better on-time service performance and the reliability you need from a simplified network
• Faster transit times more direct linehaul schedules and fewer miles from origin to destination
• More next-day and two-day delivery points than any other single carrier

Unparalleled service:

• State-of-the-art online shipping tools including Tracking, Rate Quote and Electronic Bills of Lading for visibility and efficiency
• Seasoned professionals who understand and respond to your business needs
• 13,000 uniformed Driver Sales Representatives with the flexibility to provide a competitive advantage
• Industry-leading LTL customer satisfaction — our Net Promoter Score^®* is 31 percent versus the national average of 19 percent

*Net Promoter Score reflects the customers who are more likely to recommend your product or service to friends and colleagues. Net Promoter, NPS, and Net Promoter Score are trademarks of Satmetrix Systems, Inc., Bain & Company, and Fred Reichheld.

For cross-border shipments

• Shipments move efficiently across borders due to expert knowledge of NAFTA regulations, customs requirements and certifications
• Consistent, faster LTL shipping throughout Canada via 10 border crossing points
• Cross-border experience for seamless shipping to, from and throughout Mexico

Better on-time performance wherever you ship

Con-way Freight’s optimized network is streamlined to help you get to market faster in every region we serve:

• Contiguous United States
• Canada
• Mexico
• OceanGuaranteed^® LCL/LTL from Asia
• TropicalDirect™ LCL/LTL to the Caribbean
• Alaska
• Hawaii
• Puerto Rico

Con-way Freight at a glance

Founded: 1983

Employees: 18,000

Equipment: 32,750 tractors and trailers

Headquarters: 2211 Old Earhart Road, Ann Arbor, MI 48105

Telephone: 734-994-6600

General inquiries: info@con-way.com

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